Swiggy Clarifies FSSAI Order on Toing, Says Issue Was Licence-Related

Swiggy has clarified that the Food Safety and Standards Authority of India (FSSAI) prohibition order concerning its budget food delivery platform, Toing, was related only to updating licence particulars and did not involve any food safety violations. The company said it addressed the observations and received a modified FSSAI licence on July 9.

The company stated that the order, issued by FSSAI’s Karnataka office, has no material financial impact and does not include any monetary penalty. Swiggy added that the delay in disclosing the matter was due to ongoing internal discussions regarding the appropriate course of action after receiving the order.

Despite the clarification, Swiggy shares fell 2.78% on Friday, closing at ₹273.10. Toing, launched as a budget-focused food delivery platform, targets price-conscious consumers with a simplified app and a curated list of restaurant partners. Separately, Swiggy also announced that its foreign shareholding has dropped below 50%, making the company majority Indian-owned by shareholding.

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