Swiggy Raises Platform Fee to ₹17.58 as Competition with Zomato Intensifies
Food delivery platform Swiggy has increased its platform fee to ₹17.58 per order, inclusive of GST, marking a 17.27 per cent rise from the earlier ₹14.99. The move comes shortly after rival Zomato also raised its effective platform fee to the same level, with a base charge of ₹14.90 plus ₹2.68 GST. This is the fourth hike by Swiggy in the past seven months, reflecting a broader trend of rising service charges across food delivery platforms.
Swiggy first introduced a nominal platform fee of around ₹2 in 2023, which has since seen a steady climb through multiple revisions—₹6, ₹10, ₹12, ₹15, and now ₹17.58. The platform fee is typically levied to offset operational costs, including technology upgrades, logistics, and maintenance. Despite growing customer demand, Swiggy recently shut down its 15-minute delivery service, Snacc, citing challenges in scaling the business profitably.
The latest fee revision comes amid mounting financial pressure on Swiggy, which reported a 33 per cent increase in consolidated net loss to ₹1,065 crore in Q3 FY26. In contrast, Zomato posted a profit of ₹102 crore during the same period, alongside a sharp rise in revenue. Meanwhile, Magicpin continues to offer a lower platform fee of ₹12, highlighting varying pricing strategies within the competitive food delivery market.
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