Microsoft Outage Disrupts Outlook, Teams and Copilot Worldwide

Microsoft’s Outlook, Teams and Copilot services continued to face disruptions on Friday as a major outage extended beyond 12 hours, affecting businesses and government organisations worldwide. The company attributed the disruption to server-related problems and said it had no evidence of malicious activity. Microsoft reported some signs of stabilisation after implementing fixes across its systems, while teams continued working towards a full recovery.

The outage affected several industries, including aviation, financial services, shipping and government operations. Airlines such as IndiGo, Akasa Air and Air India reported disruptions to their email support services, while European stock exchange operator Euronext experienced communication issues. Financial companies in Taiwan faced difficulties processing transactions, with one firm reportedly resorting to fax communications to confirm trades. Several companies also experienced delays in publishing financial results.

The incident has raised fresh concerns about Microsoft’s service reliability, particularly as it follows previous disruptions to Microsoft 365 and Azure services. Microsoft clarified that features dependent on its Exchange Online email platform were affected, while other services continued functioning. Analysts warned that repeated outages could encourage businesses to reconsider their dependence on a single technology provider, potentially affecting customer confidence over time.

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